Globe is offering the first commercial 5G network in Southeast Asia through its super-sized wireless broadband data plans.
5G networks are up to 20 times faster than other networks. With 5G’s greater speed and reliability, your only problem will be keeping up with all your favorite shows!
Aquaman and all related characters and elements are trademarks of and © DC Comics. © 2018 Warner Bros. Entertainment Inc. All rights reserved.
The total amount of time* it would take
to download a 3 GB movie on a 5G network.
*Using regular, not peak, speeds.
Globe at Home Air Fiber 5G brings the future to you, faster.
The technology can bring a wave of advances we used to only dream of.
With a Globe 5G plan, intelligent homes, cities, vehicles, and even energy grids become a possibility.
Imagine a web of interlaced systems working in unison to bring us greater convenience, and empowering us to do more.
With 5G, cloud-based gaming and 8k streaming video become possible. Envision your home and how you can control it and intelligent devices like lights and appliances, all from your mobile phone.
Now, quit dreaming and wake up — the future’s here.
Globe at Home Air Fiber 5G plans are available to new and existing wireless customers from areas covered by the service.
All plans come with 6-month access to top streaming sites.
Free installation and no modem fee. No monthly fees for the first three months
All plans come with a 24-month lock-in period.
Netflix is only applicable for new customers who subscribe to 5G.
The Flash and all related characters and elements are trademarks of and © DC Comics. © 2018 Warner Bros. Entertainment Inc. All rights reserved.
5G technology is the next generation of wireless internet connectivity, offering faster speeds and more reliable internet connections than ever before.
Globe at Home Air Fiber 5G is Globe’s newest high-speed wireless technology that delivers fiber fast speeds at low latency. Globe at Home 5G Air Fiber is the first commercial 5G network in Southeast Asia.
Here’s a side-by-side comparison of maximum speeds and data between 5G and 4G networks:
Yes. Globe’s 5G network uses a fiber backbone that enables it to deliver fiber-fast speeds of up to 100 Mbps.
The minimum committed speed is 30% of the subscribed plan. (See: What are the available plans under Globe’s 5G service?)
Plans will be available starting 4th week of July in select areas.
No. Globe’s 5G plans are data-only. Only existing Globe At Home LTE subscriptions with a wireless landline can retain their existing line.
Yes. A 5G-capable modem will be installed in your home after your application gets approved.
Yes. Globe will continue to offer LTE, and other plans, in addition to its 5G services.
Globe’s 5G service is available to new and existing wireless customers from areas covered by the service.
Globe’s 5G plans will be initially available in these specific locations:
Yes. Globe will make announcements as more areas become eligible.
To apply for a 5G plan, submit one valid ID and proof of financial capacity to your authorized sales agent, then fill out the required forms. Once availability is confirmed and your application has been approved, Globe’s service team will install your 5G connection.
No. Installation fees will be waived for 5G subscriptions.
Yes, provided they are located in an area covered by 5G. Customers can upgrade their plan by calling Globe customer care at (02) 730-1000.
Globe at Home Air Fiber 5G plans come with a lock-in period of 24 months. The lock-in period applies whether the customer is getting a new 5G plan, or upgrading from an existing wireless plan.
The requirements for upgrading to a 5G plan are:
These will be carried over to your new 5G plan and bill.
Yes provided they upgrade to a 5G plan with greater speed, and their location is covered by the service.
Globe at Home Air Fiber 5G plans come with a lock-in period of 24 months. The lock-in period applies whether the customer is getting a new 5G plan, or upgrading from an existing one.
Super-Sized Data plans include:
The monthly service fee will be waived for the first three months, and Unli Data Boost will be free during the pre-selling period.
In addition to high-speed wireless connection and high data allocation, all Globe at Home Air Fiber 5G subscriptions come with:
Subscribers who avail of a 5G plan will receive six months’ access to Netflix, DisneyLife, HOOQ, iflix, Amazon Prime, and Fox+ from Globe.
Not at the moment. However, Globe’s 5G plans already offer a super-sized data allocation of 2 TB. This amount is more than enough for binge-watching, gaming, and powering digitally-connected households.
The monthly service fee will be charged starting on the 4th month — service will be free for the first three months. Modem and installation are also free.
Yes. You will be getting your bill for the first three months, but no fees will be charged during this period.
Your regular monthly service fee will take effect. Your 2 TB data allocation will also be applied.
We’re confident that you’ll be happy with the speed of your 5G plan. But please note that actual speeds will depend on a number of factors.
Yes. You can upgrade your plan after the 3rd month of your subscription.
Yes. You can downgrade your plan after the 3rd month of your subscription.
There will be a pretermination fee equivalent to two months’ worth of your monthly service fee plus Php 2,500. You may also call our hotline to have your 5G modem pulled out to have your pretermination fee waived.
No. Your modem will only work in the address it was installed in.
Yes, provided you make a Transfer of Location request, and your new residence is in a 5G-enabled location.
If you would like to request for a transfer, contact Globe customer care at (02) 730-1000.
Minor issues with connectivity can be solved without a technician. You can visit the Troubleshooting page to learn how.
For other concerns, please call Globe customer care at (02) 730-1000. A Globe representative will be happy to assist you.
If your modem is working properly, all the lights should be green. If you encounter any problems with your modem, please call Globe customer care at (02) 730-1000.
Minor issues with connectivity can be solved without a technician. You can visit the Troubleshooting page to try and resolve these issues.